This is the good example of final year undergraduate project thesis on online banking or e-banking dissertation, Please carefully how the author has structured the internet banking abstract with first starting as what is the research about , how the search on internet banking has carried out and what purpose has it solved , what further work can be done on it? This study is aimed at dissecting the various features that would help in the development of a robust online banking facility in Pakistan. In order to achieve this particular goal, the whole study has been broken down into multiple areas which concentrate on the pros and cons of implementation of such a system. The first portion of the study takes a look at the literature that is currently available in terms of the implementation of the e-banking and the ways in which the literature could be used to leverage the end results of this study. The method of the data collection is one of that employs the principle of the collection of the fat by the means of the already existing characters, interviews, questionnaires and focus groups. The questionnaire was sent to the different people and the results to the data were found out as a part of the process.
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It is now relatively common to change jobs frequently, rather than to grow with one company throughout the employment life. This kind of voluntary turnover directly affects the performance of the organization. So now all organizations are highly concerned to keep their valuable employees.
Abstract: Electronic banking is an important tool for all banks to survive in the competitive Nigerian Banking Industry. This study examines the relationship between the quality of service and customer satisfaction in the e-banking era. A sample of respondents was selected, out of the total number of 66, customer population. Structured questionnaires and interview were used in collecting the data.